The ISO 9001:2008 certification process that started this summer is now successfully complete.
The ISO 9001:2008 standard is a quality management standard that focuses on customer satisfaction and gives an organization the guidelines it needs to implement a Quality Management System (QMS). Using these guidelines, Abilis developed a QMS that documents the company’s best practices, which allows to re-apply the “winning formula” to future projects, better satisfy the requirements and expectations of its customers and improve its overall management by optimizing the inter-teams processes.
“Being able to commit to results requires reliable and solid teams and processes: these key strengths allowed Abilis to obtain the ISO certification.”, says Céline Touillet, QMS Manager at Abilis.
Abilis’ ISO 9001:2008 certification also offers new opportunities: “Even with our history of success in the USA (i.e. 60% of our revenue) with large private companies as well as public organizations, and even though we mainly conduct our activities form our Innovation Center in Montreal (i.e. more than 75%), we still weren’t able to break through public sector contracts in Québec. The ISO 9001:2008 certification we just received is often a prerequisite to winning a public sector contract and should allow us to achieve the same level of success in our home country as in New York, Maine, New Hampshire and Virginia, where we’ve been in business for several years”, comments Éric Le Goff, President of Abilis Solutions.
Abilis obtained its ISO 9001:2008 certification in record time, which shows its teams’ motivation, productivity and quality of work. “It is even more outstanding that, on such tight schedule (2 months and a half), we obtained the perfect grade of zero major nonconformities AND zero minor nonconformities!” adds Éric Le Goff.
Quality has always been a key element in Abilis’ business model: for more than 15 years, Abilis Solutions has indeed delivered successful IT solutions with a fixed price approach, hence a commitment to results, schedule and price.
The ISO certification awarded to Abilis Solutions confirms that the proven project delivery processes established since the company’s creation are in accordance with the philosophy and principles of the ISO standard.
Founded by Eric Le Goff and Alain Elbaz in 1996, Abilis specializes in the development of distributed systems, secure transactional solutions and in the integration of different technologies. It designs, manufactures and implements turnkey software solutions and delivers specialist integrated information systems. Its headquarters is located in Montreal and the company now employs over 160 people, the majority working from within its Montreal Innovation Centre.
Source: Abilis Solutions
For more information: Marie-Josée Bourgault
514 844 4888 Ext. 224